Food & Beverage Management
This course takes students on an intriguing journey through the vast world of alcoholic beverages. It is a comprehensive yet concise study that explores the essential management and service aspect, providing the knowledge necessary for building and sustaining a profitable beverage program.
Food & Beverage (F&B) Management is a segment of the hospitality industry that focuses on operations in restaurants, hotels, resorts, catering companies, hospitals, hotels, and more. It includes the business side of food, like ordering and inventory, managing budgets, and planning and costing menus.
It also includes Human Resources functions, like hiring, training, and managing both front-of-house and back-of-house staff. On the customer side, these managers will focus on improving the guest experience with a focus on building loyalty and maintaining high service standards.
The qualification consists of competencies that a person must achieve to provide food and beverage service to guests in various food and beverage service facilities.
A person who has achieved this qualification and awarded National Certificate (NC) is competent to be employed as Waitstaff or Food and Beverage Service Attendant.
108 Hours (18 Sessions) + 300 Hours Internship ( Local or International)
Participate in workplace communication
Work in a team environment
Practice career professionalism
Practice occupational health and safety procedures
Develop and update industry knowledge
Observe workplace hygiene procedures
Perform computer operations
Provide effective customer service
Prepare the dining room/restaurant area for service
Welcome guests and take food and beverage orders
Promote food and beverage products
Provide food and beverage services to guests
Provide room service
Receive and handle guest concerns
With this program, you’re eligible to gain international experience in any of these countries: Southeast Asian Countries or Poland
Students who will graduate in this course are eligible for a Pathway Program at HRC Culinary Academy in Bulgaria (6 months) + 6-12 months Free Internship in USA
Advanced Global Skills is our education provider partner that helps our students to participate in internship or pathway programs abroad.