Program Overview

• This unique qualification is designed to provide an introduction to the basic skills required in the cruise hospitality industry, including customer service, communication and health and safety.

• It will teach learners the theoretical and practical skills in Cruise Hospitality Services, in particular, the key functions of the Food and Beverage and Housekeeping functions, Basic Culinary Arts, Bread Pastry Production and Health & Safety Standards.

• The program will enable students to be able to apply for entry-level jobs in the Cruise Hospitality Services and Hospitality industries.

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Course Duration

360 Hours (60 Sessions) + 680 Hours OJT

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Short Summary of the Curriculum

Basic Knife Skills

• Introduction to Cruise Ships Industry

• Cruise Ships Organizational Structures

• Professional development and cultural awareness

• Cruise Geography and Terminology

• Living and Working Onboard

• Shipboard familiarization

• Cruise Terminology

• STCW security awareness

• Laws, regulation and regulatory bodies

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Customer Service

• Effective Customer Service & Corporate Grooming

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Food and Beverage Services

• Introduction to Food and Beverage services

• Organization framework in the F&B Department

• Food production and service delivery system

• Customer Demand And Operational Capabilities

• Control Actions For Food And Drink Operations

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Food and Beverage Services

• Introduction to Food and Beverage services

• Organization framework in the F&B Department

• Food production and service delivery system

• Customer Demand And Operational Capabilities

• Control Actions For Food And Drink Operations

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Bread & Pastry Production

• Bread Making

• Basics of Dough and Dough handling

• Preparation of Pastry Products

• Decoration ideas for Cakes and Pastries

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Additional Modules

• Restaurant Setting & Management

• Alternate Communication in the Tourism & Hospitality Services (Spanish)

• Cruise Housekeeping

• Health & Safety Standards

Internship Opportunities

With this program, the students are eligible to gain international experience in any of these countries: USA, Southeast Asian Countries, Spain, Poland, France, Greece, Malta, Mauritius & Czech Republic.

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Pathway Opportunities

After finishing the program, the student may the education in Canada, Australia or Spain.

Study + Well Paid Internship.

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Advanced Global Skills is our education provider partner that helps our students to participate in internship or pathway programs abroad.

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